Ibet my Terms & Conditions – A Complete Guide to Using Malaysia's Online Betting Platform

Welcome to ibet my, an online Sports Betting and casino platform built exclusively for Malaysian players. This Terms & Conditions document ("Terms") is a legally binding agreement between you ("Member" or "User") and ibet my ("Platform", "Company", "we").

By accessing, registering for, or using any part of the ibet my platform – whether through ibetmy.xyz or the mobile app – you confirm that you have read, understood and agree to be bound by all terms set out in this document, together with Privacy Policy and Responsible Gambling Policy us, all of which are considered part of these Terms.

If you disagree with any part of these Terms, please do not use the ibet my platform. Continued use of the platform following any amendments to these Terms constitutes acceptance of the revised terms.

To register for and use the ibet my platform, you must meet all of the following eligibility requirements at all times while using the platform:

• You must be 18 years of age and above at the time of registration. ibet my does not accept members under the age of 18 under any circumstances.
• You must register under your own name using accurate and valid personal information.
• You must hold an active Malaysian bank account or a registered Malaysian digital wallet in your own name for all deposit and withdrawal transactions.
• You are not on any self-exclusion list, whether self-imposed or enforced by a relevant authority.
• Your use of the ibet my platform is entirely your personal responsibility, and you are not acting on the instructions or behalf of any third party.

Ibet my reserves the right to verify your eligibility at any time by requesting identity documents such as a national ID, passport, or other supporting documents. Failure to submit the requested documents within the specified timeframe may result in a temporary suspension or closure of your account.

Each individual is only permitted to hold one (1) ibet my account only. Holding more than one account – whether under a different name, phone number, email address, device or payment method – is strictly prohibited and considered a serious breach.

• The registration information you provide must be accurate, complete, and kept up to date at all times.
• You are solely responsible for maintaining the confidentiality of your ibet my account username and password.
• All activity that takes place through your account — including bets, deposits, and withdrawals — is entirely your responsibility.
• If you suspect your account has been accessed by an unauthorised party, contact ibet my support immediately at support@ibetmy.xyz.
• Transferring an account to another party or allowing a third party to use the account is not permitted.

Ibet my supports a wide range of payment methods commonly used in Malaysia, including Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, AmOnline). All transactions are secured with 256-bit SSL encryption.

Deposit Limit:

• Minimum deposit: RM10 per transaction
• Maximum deposit: RM50,000 per day for standard members; higher limits apply for VIP members
• Deposited funds are credited to your ibet my account within seconds of payment confirmation

Withdrawal Limit:

• Minimum withdrawal: RM30 per transaction
• Maximum withdrawal: RM100,000 per day for regular members; higher limits apply for VIP members
• Withdrawals are processed within 15 to 30 minutes once the request has been verified
• Withdrawals may only be made to the same payment method used for the deposit, except in special cases approved by ibet my

Ibet my reserves the right to place a withdrawal on hold for security or compliance review purposes, particularly where unusual account activity is detected. In such cases, our team will contact you via your registered email or phone number.

Ibet my offers a wide range of bonuses and promotions for both new and existing members, including a welcome bonus, weekly reload bonus, loss cashback, parlay bonus and VIP rewards. All bonuses are subject to the following terms:

• Wagering Requirement (Rollover): Every bonus received must be wagered the specified number of times before the associated balance can be withdrawn. Rollover requirements are clearly stated in each bonus offer.
• Validity Period: Each bonus has a set validity period. Any bonus not used within that period will expire automatically with no compensation.
• One Bonus at a Time: By default, only one active bonus is permitted at any time unless otherwise stated in the relevant bonus terms.
• Eligible Markets: Some bonuses are only valid for specific bet types or games. Always check the individual promotion's terms before making a deposit.
• Minimum Odds: For the purpose of meeting Sports Betting bonus rollover requirements, each single bet must be placed at minimum odds of 1.50. Bets placed below these odds will not count towards the rollover calculation.
• Ibet my reserves the right to modify, suspend, or terminate any bonus or promotion at any time with reasonable notice.
• Ibet my reserves the right to void bonuses and associated winnings where there is evidence of abuse or a breach of promotion terms.

Ibet my's Sports Betting section covers over 30 sports, including Malaysia Super League football, the EPL, BWF badminton, MPL Mobile Legends esports, the NBA, and more. All bets placed on the ibet my platform are subject to the following rules:

• Minimum Bet: RM15 per bet slip for standard members.
• Maximum Bet: Depends on the sport, match, and the member's VIP tier. Maximum limits are displayed in the betting form prior to confirmation.
• Bet Confirmation: A bet is only valid once confirmation has been received and a bet reference number has been issued. Unconfirmed bet slips are not considered valid bets.
• Bet Cancellation: Confirmed bets cannot be cancelled or modified except through the Cash Out feature, which is available for selected matches.
• In-Play Betting: Bets placed during a live match are based on the odds displayed at the time of confirmation. Any delays caused by internet connectivity issues are entirely the member's risk.
• Postponed or Cancelled Matches: If a match is postponed by more than 48 hours from its scheduled time, all related bets will be fully refunded to the member's account.
• Unofficial Results: ibet my relies on official data sources to verify results. In the event of any discrepancy, the official ruling from the relevant sports governing body is final.
• Incorrect Odds: ibet my reserves the right to void bets placed at odds that are clearly the result of a technical error, with a full refund issued to the member.

Ibet my offers a wide range of casino games including roulette, baccarat, blackjack, slot games from leading providers, and 24/7 virtual sports. All games are subject to the following terms:

• RNG Certified: All slots, virtual casino, and virtual sports games on ibet my use a Random Number Generator (RNG) system that has been audited by independent international testing bodies. The outcome of every round or match is entirely random.
• RTP (Return to Player): The RTP percentage for each slots game is displayed in the game information. RTP is a long-term value based on millions of rounds and does not guarantee winnings in any individual session.
• Technical Disruptions: In the event of a technical disruption during a game, ibet my will return any bets in progress to the member's account. Winnings that were being processed at the time of the disruption will be reviewed against verified server records.
• Virtual Sports: All virtual sports matches on ibet my are automatically generated by the system and run continuously 24/7. Results are not influenced by bet amounts or any external factors.
• Minimum Casino Bet: Varies by game type and table. Minimum limit information is displayed on each game before you join.

Ibet my takes platform integrity and the safety of our member community seriously. The following activities are strictly prohibited and will result in immediate action:

• Use of automated software (bots), scripts or third-party tools to manipulate games or bets
• Money laundering or the use of funds obtained through illegal means
• Identity fraud or the use of another person's personal information without their consent
• Exploiting bugs or technical vulnerabilities on the platform for unfair advantage
• Bonus abuse through betting strategies designed to circumvent rollover requirements
• Collusion between members to manipulate betting outcomes (match-fixing or collusion)
• Using a VPN or proxy to conceal your actual location in violation of these Terms

Ibet my reserves the right to investigate any account suspected of involvement in the activities listed above. Where an investigation confirms a breach, ibet my reserves the right to close the account, forfeit all balances and winnings, report the matter to the relevant authorities, and pursue legal action where necessary.

Whether initiated by you or by ibet my, an account may be closed or suspended under the following circumstances:

• Member-Initiated Closure: You may close your ibet my account at any time by contacting our support team. Any remaining balance (after deduction of bonuses that have not met the rollover requirements) will be returned to you via your registered payment method.
• Closure by ibet my: We reserve the right to close or suspend an account in the event of a breach of these Terms, fraudulent activity, or legal compliance requirements. In cases of legitimate closure initiated by ibet my, any balance unrelated to the breach will be returned.
• Self-Exclusion: Members who wish to exclude themselves from the platform may contact ibet my customer support to activate this feature. The self-exclusion period ranges from 30 days to permanent exclusion, based on the member's preference.

After an account is closed, all transaction and betting records will be retained by ibet my for the period required by applicable legal and compliance obligations, typically 5 years.

Ibet my is fully committed to responsible gambling. We believe that betting should be an enjoyable form of entertainment, not a source of stress or financial hardship. To that end, ibet my provides a range of tools to help members manage their betting activity:

• Personal Deposit Limit: Set daily, weekly or monthly deposit limits that cannot be raised immediately – requests to increase a limit take 7 days to come into effect.
• Bet Limit: Set a maximum amount that can be wagered per match or gaming session.
• Loss Limit: Set a net loss limit over a defined period to keep your betting spending in check.
• Cool-Off Feature: Take a temporary break from the ibet my platform for a period of 24 hours, 7 days, 30 days, or longer.
• Self-Exclusion: Fully exclude yourself from the platform for a minimum period of 6 months.

For more information on responsible gambling and support resources available in Malaysia, please visit the Responsible Gaming us. ibet my does not accept members under the age of 18 under any circumstances, and we fully support initiatives to prevent problem gambling.

Ibet my takes the privacy and personal data protection of every member seriously. All information you provide during registration and platform use is protected with 256-bit SSL encryption and managed in accordance with our strict privacy policy.

• Your personal data will not be sold, shared, or transferred to third parties for marketing purposes without your explicit consent.
• Ibet my may share necessary data with payment service providers (such as Touch 'n Go, GrabPay, and DuitNow) solely for the purpose of processing transactions.
• Transaction and betting data may be disclosed to the relevant authorities if required under Malaysian law.
• You have the right to request access to your personal data held by ibet my at any time by emailing support@ibetmy.xyz.

For full details on how ibet my collects, uses and protects your personal data, please read Privacy Policy ours, which forms part of these Terms.

Ibet my provides its betting platform on an "as-is" basis and makes no express or implied guarantees regarding the outcomes of your bets or gameplay. The following are outside of ibet my's liability:

• Financial losses arising from unfavourable betting or game outcomes
• Service disruptions caused by factors beyond our control, including internet failures, power outages, or natural disasters
• Losses resulting from inaccurate or incomplete information entered by the member
• Device or system damage caused by the use of the ibet my platform

In cases where ibet my is found liable for any direct loss proven to have been caused by a platform error, ibet my's maximum liability is limited to the total amount you deposited in the 30 days prior to the incident giving rise to the claim.

Ibet my reserves the right to amend, update, or replace these Terms & Conditions at any time in response to business requirements, legal changes, or to strengthen member protections. When material amendments are made, ibet my will:

• Updating the "Last Updated" date at the top of this page
• Displaying a notification about the changes when you log in to your ibet my account
• Sending notification via registered email for amendments that materially affect member rights

Continued use of the ibet my platform after any amendments to the Terms take effect constitutes acceptance of the updated Terms. If you do not agree with the changes, you have the right to close your account and withdraw any remaining balance in accordance with the established procedures.

If you have any questions, concerns, or feedback about these ibet my Terms & Conditions, our support team is available 24 hours a day, 7 days a week.

• Email: support@ibetmy.xyz
• Live Chat: Available 24/7 directly on the ibet my platform
• Response Time: Live chat in under 2 minutes; email within 4 hours
• Language: Bahasa Melayu and English

For matters relating to privacy and data protection, please contact us at support@ibetmy.xyz with the subject line "Privacy Enquiry". We will endeavour to respond to all privacy-related enquiries within 72 business hours.

These Terms & Conditions are governed by applicable law, and any dispute arising from the use of the ibet my platform shall first be referred to negotiation between both parties.